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Extended Stay America Suites - Richmond - W Broad Street - Glenside - North

+ 40

SAR 2,484

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1 night

All taxes and fees included

on Booking.com
SAR 2,484
a night

Two-bedroom house - non-refundable - free wifi

Non refundable
Meals not included

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Fast facts

Check in from		15:00
Check out by		11:00
Breakfast		Breakfast available.
Pets		Pets allowed with extra charge.
Children		Children are welcome at this hotel.

Amenities

Wi-Fi
Parking
Air conditioning
Fitness centre
Front desk 24 hour
Non-smoking

More about Extended Stay America Suites - Richmond - W Broad Street - Glenside - North

Extended Stay America Suites - Richmond - W Broad Street - Glenside - North

Located in Richmond, within 13 km of Greater Richmond Convention Centre and 11 km of University Stadium, Extended Stay America Suites - Richmond - W Broad Street - Glenside - North provides accommodation with barbecue facilities and as well as free. ..

Ratings and reviews

Cleanliness
4.0
Location
4.5
Service
4.0
Rooms
4.0
Value
4.0
Sleep quality
4.0

Traveller reviews

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Mentioned by travellers
Solo traveller

Comment: 3 Feb 2025

A Great Experience!

I enjoyed my stay at ESA-Richmond-W. Broad Street-Glenside-North. The Manager and Staff were respectful and kind. I've been a Travel Nurse for the past ten years, and this ESA is amongst the best places I've stayed! The building had great outside lighting, the building and rooms were clean and spacious, and the location was great. Give this ESA a visit for work or with family (yes bring your pet), and you won't regret it! Thank you- my new ESA family!

Hotel response

Comment: 4 February

Dear GoPlaces20796988277,
Thank you for your wonderful review! It’s great to hear that your stay at Extended Stay America was so enjoyable. Providing a welcoming and comfortable experience is our priority, and we’re delighted that our team made you feel at home. We truly appreciate your kind words and look forward to welcoming you back in the future!
Sincerely,
Hotel Management
Family traveller

Comment: 28 Nov 2024

Stayed in: Nov 2024

Staying for extended period / staff helpful and friendly / pet friendly ! Clean and safe - has what we need for our stay

I have been staying at this hotel for a bit , and the staff and manager has been very friendly and helpful whenever I needed something . My room is clean , quiet and safe . It is also pet friendly , and I can also receive my mail here as well and do my laundry.
Solo traveller
US

US

Comment: 27 Nov 2024

Stayed in: Nov 2024

Doing this for the second time. First one was deleted!!!!

The worst experience ever!! Called in to speak with a guest. I was hung up on twice at the property level and once from Guest Services (corporate level.) One of the ladies at the hotel asked for my name when I called in to speak with the guest. I asked why & was advised for safety & security. This is a stupid policy, not to mention an invasion of privacy for the guest. I have managed hotels for over 30 years and never have heard of such a policy.
Then the female employee wanted to confront me regarding the usage of " ring the room" and "transfer the call." She should not be dealing with the public in any fashion. She was very rude and nasty. This all took place around 6pm on November 23rd. She became flustered and hung up on me.
I contacted Guest Relations and they were absolutely no help at all. The gentleman there hung up on me as well. Why have Guest Relations if they cannot do anything.
Are these the types of people you want representing your brand?
Also why delete my first post? What are you afraid of???

Hotel response

Comment: 27 November

Dear JackH912,
We sincerely apologize for the frustration and poor experience you encountered. We understand how upsetting it must have been to deal with multiple hang-ups and unhelpful interactions. The behavior you described does not meet our standards, and we regret the inconvenience it caused. We are addressing this internally to ensure that our staff provides courteous, professional service moving forward. We also take your concerns about privacy policies seriously and will review our procedures to ensure clarity and respect for guest privacy. Thank you for your feedback; it is essential as we work to improve our guest experience. We hope you will consider giving us another opportunity to restore your confidence in our service.
Sincerely,
Hotel Management
Business traveller

Comment: 4 Nov 2024

Stayed in: Nov 2024

A Must To Avoid

Where to start. Most of the wall electrical outlets didn't work. Half the lamps didn't work. Bathroom sink was clogged. The was NO bath towel. And the room smelled of old fish. This place is super nasty, and some of the long term residents are at best sketchy. Stay away.

Hotel response

Comment: 5 November

Dear buddyw854, Thank you for your recent stay at our hotel. We appreciate you taking the time to post your review, as we truly value our guest's comments and opinions. We were sorry to read you had several issues during your stay, and we are grateful for your patience. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. We do hope to have the opportunity to regain your trust and welcome you back the next time your travels bring you to the area.
Sincerely,
Hotel Management 

Comment: 4 Nov 2024

Stayed in: Oct 2024

for the money, it's good, people nice, silent,
I just recommend improviment the mattresses.

Excellent location

4.5

6807 Paragon Pl, Dumbarton, 23230, United States|1.34 km from Food Lion

10 things to dowithin 2.24 km

1.33 km
0.51 km
0.88 km

Transportationwithin 1.88 km

1.88 km

Check in and check out

Check in from:

15:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel.

Pets

Pets allowed with extra charge.

Breakfast

Breakfast available.

Breakfast menu

Boxed/packaged food.

Breakfast price

Please contact hotel for price information.

Important information from the hotel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only. A valid credit card is required at check-in for payment, cash is not accepted.

Important information about the city

Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-

Accepted payment methods
The hotel accepts the following payment methods:
card logocard logocard logocard logocard logo

Cash

Extended Stay America Suites - Richmond - W Broad Street - Glenside - North: FAQs

We don’t have any information about restaurants at Extended Stay America Suites - Richmond - W Broad Street - Glenside - North, please check with them when booking.
At Extended Stay America Suites - Richmond - W Broad Street - Glenside - North you can check in from 15:00, and you'll need to check out before 11:00.
Yes, there is parking available at Extended Stay America Suites - Richmond - W Broad Street - Glenside - North.
Extended Stay America Suites - Richmond - W Broad Street - Glenside - North is 2.1 km away from Dumbarton city centre.
Extended Stay America Suites - Richmond - W Broad Street - Glenside - North is in Dumbarton, United States and is 2.1 km away from Dumbarton city centre.

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