The Roundhouse
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Fast facts
Check in from | 15:00 |
|---|---|
Check out by | 11:00 |
Breakfast | Breakfast available. |
Pets | Pets are not allowed. |
Children | Children are welcome at this hotel. |
Amenities
More about The Roundhouse
The Roundhouse
The Roundhouse is set in Beacon, 29 km from New Paltz. Guests can enjoy the on-site bar. Every room at this hotel is air conditioned and has a flat-screen TV. Some rooms include a seating area for your convenience.
Ratings and reviews
Traveller reviews
Comment: 18 Sep 2024
Stayed in: Sep 2024
The Round House Hotel - Katie Guerra, Shayne Bowman, Gina Tyan, and Team
Comment: 22 Dec 2024
Stayed in: Dec 2024
Beautiful Buildings but needs some improvements to improve the overall experience
The Roundhouse offers a stunning first impression with its beautifully restored industrial architecture and spectacular waterfront location in charming Beacon NY. Our extended family occupied several rooms in the ‘Mill Building’ during our stay for a wedding event.
The Good:
- Exceptional event space with stunning river views
- Beautiful architectural restoration with high ceilings and exposed brick
- Excellent WiFi throughout
- Good sound insulation between rooms
- Quality bed linens
- Nice complimentary toiletries
- Attractive, design-forward contemporary furniture in the rooms
- Ample parking with good handicap accessibility to main lobby
- Convenient location in the wonderful town hip town of Beacon
The Not so good/could be better:
- Rooms are too dark with inadequate lighting
- Uncomfortable, lumpy mattress and pillows
- Some bathroom issues: low shower pressure (probably restrictors in the shower heads) and impractical barn door bathroom door without handles
- Limited bathroom storage space, needs another shelf for toiletries
- Awkwardly positioned structural posts in rooms
- Non-functioning room safe
- Unmarked/unlabeled phone system, unclear how to use/who to call on hotel staff if help were needed
- Single luggage cart for entire building?
- One evening we returned from dinner and the front desk attendant was fully reclined back in her chair, eating dinner, the smell of weed was unmistakable and she was obviously stoned. While she was pleasant the level of casualness would have been inappropriate for any hotel, let alone one positioning itself as a more premium destination.
Additional Notes:
- Restaurant food is adequate but unmemorable
- Winter walkway maintenance needs significant improvement. Was treacherous especially for the elderly and women in heels attending the wedding event. It had lightly snowed the day before, someone was hand shoveling and spot treating areas with a push salt spreader but most of the parking lot was untreated and the walks and drive had icy patches.
- In-room continental breakfast was a bag hung on each guests door, it contained some excellent muffins along with some truly terrible mini-bagels that were better suited as dog treats. Very good complimentary yogurt and orange juice in mini bar fridge
- Furniture design and placement seems designed to catch knees and toes, and it did. Multiple people reported stubbing their toes on the bed frames. The room with the queen beds was especially prone to this as one of the two beds is quite close to the bathroom entrance
- Full-length mirrors are inexplicably placed inside the dark closet instead of on a wall and with better lighting
Value:
At current prices, the Roundhouse falls a bit short of expectations. While the architectural elements and event spaces are impressive, some of the basic hospitality elements need some attention. Most issues could be resolved with a very modest investment in better lighting, mirror placement, upgraded mattresses and some handles on the barn doors.
Recommendation:
Consider for short stays or events where atmospheric architecture takes priority over comfort. The property has immense potential but needs to address some basic service and comfort issues to justify its premium positioning.
Tips for Future Guests:
- ladies, bring a lighted make up mirror for the table
- Exercise caution on winter walkways
- Pack your own pillows if you're particular about sleeping comfort
US
Comment: 29 Oct 2024
Stayed in: Oct 2024
Perfect Place to stay in Beacon
Comment: 4 Oct 2024
Stayed in: Oct 2024
Could be amazing with some improvements...management read this!
1. In future remodeling jobs, do not skimp or watch the contractor closely. The light switch was crooked with a large hole into the wall, the floor panels were not even flush to the wall and there were large 5 mm gaps! I have never seen that in any building before! The sink tilts downwards so your soap bar slides into the sink (and no soap holder) . Management should inspect rooms and be careful because water splashes out of the walk-in shower and their wall and tiles are rotting- could lead to mold issues. The actual shower tiles are fine.
2. Imagine being a guest in the room- what would your needs be?
Upon entering my room, the lights would not turn on. After calling the front desk, I was informed that each of the three lights above the bed have three separate switches! They were tiny switched inconveniently behind the bed and side tables. There is a face mirror but now where to put it or plug it in. The sink is large but there is no space to put anything although there is a shelf above the toilet. There is an ironing board but no iron, only a steamer.
3. The breakfast is a pastry delivered in the morning and Natalie's orange juice, and fermiere yogurt are in the mini fridge. Although some people are not impressed by the breakfast set up, if you do continue this way, perhaps ask the guests to pick their one pastry (croissants, bagel, muffin) because I got a nice muffin and mini bagel which was more insulting than if I didn't get he mini bagel at all. Keurig coffee is terrible for the earth and tastes terrible..not worth it IMHO. There are freeze dried coffee choices that are actually delicious, or even a can of free cold brew would be more impressive.
The robes, towels, linens were clean and fresh. The beds were low and didn't have much support when you fall onto them but fine. Front desk staff, lobby bathroom, grounds were nice.
Management needs to decide what is worth it to invest in and how to make a guests stay intuitive and seamless.
I am available as a hospitality consultant. Let me know! xP
Comment: 27 Aug 2024
Stayed in: Aug 2024
Bad breakfast
We ask for more coffee, it took more than half an hour to bring it. If this is important for you don't go to this hotel.
Excellent location
2 East Main Street, Beacon, NY 12508, United States|1.91 km from Beacon Train Station
10 things to dowithin 0.57 km
Transportationwithin 1.92 km
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Children are welcome at this hotel.
17 years old and under
For each room, 1 child can use existing beds for free.
Pets are not allowed.
Breakfast available.
Breakfast options
Western breakfast.
Breakfast price
Please contact hotel for price information.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. - Please note that the restaurant is closed on Tuesdays and Wednesdays.
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
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