The Snowpine Lodge
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Fast facts
Check in from | 16:00 |
|---|---|
Check out by | 10:00 |
Breakfast | Breakfast available. |
Pets | Pets are not allowed. |
Children | Children are welcome at this hotel. |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about The Snowpine Lodge
The Snowpine Lodge
Providing mountain views, The Snowpine Lodge in Alta provides accommodation, an outdoor swimming pool, a fitness centre, a shared lounge, a terrace and a restaurant.
Ratings and reviews
Cleanliness5.0
Location5.0
Service4.5
Rooms4.5
Value4.0
Sleep quality4.5
Traveller reviews
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Mentioned by travellers
Family traveller
US
Comment: 7 Jan 2025
Stayed in: Jan 2025
Amazing Cozy Resort packed with Amenities
Unlike most hotels where they pack as many rooms as possible into the footprint of the building, this one has large common areas in the center of each floor with fireplaces and couches. One of the floors has a gigantic game room with skeet ball, pool table, ping-pong, foosball, basketball and video games. A great way to end the day since the slopes close at 4:30. The gulch is a quaint bar serving quality beers at $5 a bottle (Fat Tire for ex, not bud light) and more craft beers for $7 with Live music on both Thursday night and Friday night that we were there. Swens is fine dining on site, as advertised, since we didn't go. The Gulch had plenty of options and tables for eating bar style food like burgers, steak salad (gigantic steak on the salad for $28) and enough options. We were disappointed they didn't have their shop stocked with any clothing, memorabilia or ski gear for sale, but not so disappointed I would reduce my rating. Especially since our first day my son hurt his knee and though the room was nonrefundable, since he couldn't ski the next day, they let us out a day early without penalty. Ski rental right on site. Everyone on premises was so friendly. My other minor complaint was the pillows were just too fluffy and because it was so cold outside, maybe I couldn't figure out the thermostat, but I was hot and cold all night both nights. Again, too many fantastic things for those little things to bring down my rating. Literally ski in, ski out with a lift at the end of the day taking you right back up to where ski rentals were located. And the ski lifts right at the property are free if you are a beginner. And, as a hotel guest, you have a special line at the lift so you don't need to wait. Two different Jacuzzis by the pool were used by many, and tho not us, a great amenity. Worth the $1k/night we paid.
Hotel response
Comment: 9 January
Thank you for your feedback! We're delighted that you enjoyed our friendly service, convenient location, and terrific amenities. We also appreciate your understanding, and we're glad our team was able to assist your early departure. Your kind words mean a lot to us, and we hope to welcome you back to Snowpine Lodge for another outstanding experience in the future.
Family traveller
Comment: 11 Mar 2025
Meh. Unrealized potential. If you get a supercheap deal, go ahead otherwise go elsewhere.
I’ve been here a few times since it opened. I keep wanting it to be what it can be.
The building is beautiful. The location is very good.
But that only goes so far. It wants to be a high-end hotel, but it just isn’t happening and it is not maturing in the right direction.
The staff is usually pretty good, but they are spread too thin. What are the front desk, the bar/cafe, or the shuttle drivers.
I’ve been going to Alta for many years and was excited that simply opened up where you were not required to eat breakfast and dinner as part of the day rate. The problem is the on-site. Restaurant is just not good. Breakfast which is such an easy meal is just subpar. Dinner suffers from Service issues and although some of the meals were good others. The preparation was just mediocre.
The cafe/bar is good for drinks when there’s just a few people around, but anytime there’s more than that such as late afternoon early evening it is a total mess. Way underserved and in fact frequently service with an attitude which maybe you can’t blame if being overworked is a persistent problem.
I can’t expecting it as the hotel got busier over the years they would be able to grow the staff and mature the staff so has to be able to provide a professional first class experience.
Maybe the hotel’s not getting busy enough to support the seasonal nature of a hotel at a ski resort. There seems to be plenty of availability there a quick look sees the rustler out the lodge and Peruvian are usually booked up.
Perhaps that’s because they have a long-term repeat clientele or perhaps it’s a combination of that and the fact that they have a mature effective system to service clients in such a way to bring them back over and over. I’m getting the sense that guests must be trying out snow Pine Lodge, and having an experience that does not motivate them to return.
It’s so unfortunate it’s such a beautiful facility. Hopefully management will shake things up if they continue to flounder- unless the owner has such deep pockets that it doesn’t matter!
The building is beautiful. The location is very good.
But that only goes so far. It wants to be a high-end hotel, but it just isn’t happening and it is not maturing in the right direction.
The staff is usually pretty good, but they are spread too thin. What are the front desk, the bar/cafe, or the shuttle drivers.
I’ve been going to Alta for many years and was excited that simply opened up where you were not required to eat breakfast and dinner as part of the day rate. The problem is the on-site. Restaurant is just not good. Breakfast which is such an easy meal is just subpar. Dinner suffers from Service issues and although some of the meals were good others. The preparation was just mediocre.
The cafe/bar is good for drinks when there’s just a few people around, but anytime there’s more than that such as late afternoon early evening it is a total mess. Way underserved and in fact frequently service with an attitude which maybe you can’t blame if being overworked is a persistent problem.
I can’t expecting it as the hotel got busier over the years they would be able to grow the staff and mature the staff so has to be able to provide a professional first class experience.
Maybe the hotel’s not getting busy enough to support the seasonal nature of a hotel at a ski resort. There seems to be plenty of availability there a quick look sees the rustler out the lodge and Peruvian are usually booked up.
Perhaps that’s because they have a long-term repeat clientele or perhaps it’s a combination of that and the fact that they have a mature effective system to service clients in such a way to bring them back over and over. I’m getting the sense that guests must be trying out snow Pine Lodge, and having an experience that does not motivate them to return.
It’s so unfortunate it’s such a beautiful facility. Hopefully management will shake things up if they continue to flounder- unless the owner has such deep pockets that it doesn’t matter!
Hotel response
Comment: 13 March
Dear James,
While we appreciate you continuing to choose to stay with us, we regret that we haven't been meeting your expectations. We apologize for your unsatisfactory experiences. Your insights are incredibly important to us and will help us determine what areas could be improved. We are committed to enhancing our guest experience. We're glad that our lodge's beauty and location appealed to you, and we hope to improve your impression of us in the future.
While we appreciate you continuing to choose to stay with us, we regret that we haven't been meeting your expectations. We apologize for your unsatisfactory experiences. Your insights are incredibly important to us and will help us determine what areas could be improved. We are committed to enhancing our guest experience. We're glad that our lodge's beauty and location appealed to you, and we hope to improve your impression of us in the future.
Family traveller
Comment: 21 Feb 2025
2nd stay. Very mixed this time
Our 2nd stay. very mixed this time. 3 1/2 stars.
The good, bad and the ugly...
GOOD
- state of the art facilities, incl ski locker area stocked w home-made cookies, guest rooms, each floor off the elevator had it's own open living area with a fireplace. Lobby-pub area, centered by an open fireplace, is very well designed offering a steady buzz of happy guests congregating after a powder day.
- Great spa! Best massage ever. Ask for Laura
BAD
- dinner options very limited. other than a decent breakfast, food was awful at Swen's. Way overpriced. (great dinner at The Aerie Cliff Lodge Snowbird)
- Service was subpar. Staff often defensive but never rude. It felt like the guest was a nuisance half the time. Included bell service, Gulch pub wait staff, and front desk at times (we called at 5pm asking to have the room cleaned and a roll of toilet paper delivered. they responded with "we're busy and we have X rooms to clean". The dining staff at Swen's were great.
- Zero internet. WIFI didn't function. We weren't able to get online once reverting to personal hotspots (response from front desk - "we're at full capacity...many people are using it")
No UGLY.
Given the above, prices were painful.
Management needs to turn this place around.
We're rooting for you.
The good, bad and the ugly...
GOOD
- state of the art facilities, incl ski locker area stocked w home-made cookies, guest rooms, each floor off the elevator had it's own open living area with a fireplace. Lobby-pub area, centered by an open fireplace, is very well designed offering a steady buzz of happy guests congregating after a powder day.
- Great spa! Best massage ever. Ask for Laura
BAD
- dinner options very limited. other than a decent breakfast, food was awful at Swen's. Way overpriced. (great dinner at The Aerie Cliff Lodge Snowbird)
- Service was subpar. Staff often defensive but never rude. It felt like the guest was a nuisance half the time. Included bell service, Gulch pub wait staff, and front desk at times (we called at 5pm asking to have the room cleaned and a roll of toilet paper delivered. they responded with "we're busy and we have X rooms to clean". The dining staff at Swen's were great.
- Zero internet. WIFI didn't function. We weren't able to get online once reverting to personal hotspots (response from front desk - "we're at full capacity...many people are using it")
No UGLY.
Given the above, prices were painful.
Management needs to turn this place around.
We're rooting for you.
Hotel response
Comment: 23 February
Dear Sardinia,
Thank you for taking the time to leave a review. It's always a thrill to welcome back a valued guest, and we appreciate you mentioning our fantastic amenities, lovely accommodations, and the massage you received from Laura. We'll be sure to pass your compliments along to her! However, it is disappointing to learn that you were not fully satisfied with your visit. We sincerely appreciate your constructive feedback, as it's through valuable insights like yours that we can continue to improve and provide the exceptional service that our guests deserve. We look forward to having you join us in the future for a seamless visit worthy of a perfect rating.
Thank you for taking the time to leave a review. It's always a thrill to welcome back a valued guest, and we appreciate you mentioning our fantastic amenities, lovely accommodations, and the massage you received from Laura. We'll be sure to pass your compliments along to her! However, it is disappointing to learn that you were not fully satisfied with your visit. We sincerely appreciate your constructive feedback, as it's through valuable insights like yours that we can continue to improve and provide the exceptional service that our guests deserve. We look forward to having you join us in the future for a seamless visit worthy of a perfect rating.
Other
Comment: 4 Jan 2025
Stayed in: Jan 2025
Best ski hotel
This place is the best. We’ve skied across the country and this is the first time I’ve felt this way. We’re certainly going to try to come back as often as we can. With the easiness of ski in ski out / the awesomeness of the terrain and powder / the friendliness of the staff / the kid-friendliness of the hotel with that playroom / the spa facilities. Wow what a great place - couldn’t recommend it more.
Hotel response
Comment: 6 January
Dear Frederic,
Thank you for choosing to stay with us at Snowpine Lodge. We're delighted to hear that we exceeded your expectations during your stay and that you enjoyed our easy ski-in, ski-out area and terrain. It's also wonderful to hear that you enjoyed our playroom and spa as well. We're always thrilled when our staff makes a positive impression on our guests and we'll be sure to pass along your satisfaction to our team. We truly appreciate your recommendation and look forward to welcoming you back for another exceptional stay.
Thank you for choosing to stay with us at Snowpine Lodge. We're delighted to hear that we exceeded your expectations during your stay and that you enjoyed our easy ski-in, ski-out area and terrain. It's also wonderful to hear that you enjoyed our playroom and spa as well. We're always thrilled when our staff makes a positive impression on our guests and we'll be sure to pass along your satisfaction to our team. We truly appreciate your recommendation and look forward to welcoming you back for another exceptional stay.
Other
Comment: 1 Jan 2025
Stayed in: Dec 2024
Amazing family vacation
Beautiful, full service hotel with ski on/ski off ability. The staff is welcoming and helpful. The rooms are spacious and nicely planned with soaking tubs, fireplaces, and comfortable beds! Loved the spa area and lounges for great family time- pizza night, movie night etc. Amenities such as ski lockers, great restaurant, free shuttles and s'mores every night by the fireplace made our holiday trip fun, seamless and memorable!!
Hotel response
Comment: 3 January
Dear Jennie,
Thank you for sharing your experience! We’re so happy to hear that your holiday trip was both fun and memorable. It sounds like the combination of great amenities, welcoming staff, and family-friendly activities made for a seamless stay. We’d love to welcome you back for more unforgettable moments in the future!
Thank you for sharing your experience! We’re so happy to hear that your holiday trip was both fun and memorable. It sounds like the combination of great amenities, welcoming staff, and family-friendly activities made for a seamless stay. We’d love to welcome you back for more unforgettable moments in the future!
Exceptional location
10420 Little Cottonwood Rd Suite #1, Alta, 84092, United States|0.09 km from Alta-Brighton Trailhead
10 things to dowithin 1.25 km
0.09 km
2.39 km
2.36 km
1.09 km
Check in and check out
Check in from:
16:00
Check out before:
10:00
Good to know
Children are welcome at this hotel.
1 year old and under
Children can use extra beds for free.
Children can use extra beds for an additional charge of USD 25.0.
Pets are not allowed.
Breakfast available.
Breakfast price
Please contact hotel for price information.
Breakfast menu
From menu.
Please note that the following items may incur fees charged on site, you may contact the hotel for the specific amount according to your needs: Cooked-to-order breakfast; Valet parking; Rollaway bed.
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
The hotel accepts the following payment methods:
Cash
The Snowpine Lodge: FAQs
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