Days Inn by Wyndham Renfro Valley Mount Vernon

Name: Days Inn by Wyndham Renfro Valley Mount Vernon
Address: 1630 Richmond St, Mount Vernon, Kentucky, 40456, United States

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Fast facts

Check in from	14:00
Check out by	11:00
Breakfast	Breakfast available.
Pets	Pets allowed with extra charge.
Children	Children are welcome at this hotel.

Amenities

Wi-Fi

Parking

Air conditioning

Fitness centre

Front desk 24 hour

Non-smoking

Exclusive facilities

Rooms with mountain view

Pets allowed

Accessibility

Disabled facilities

Handrails in stairways

Accessible parking

Visual alarms

Assistive listening devices available

Braille or tactile signage

Food and drink

Coffee maker

Dining room

Teahouse

Microwave

Healthcare

First aid room

Hotel and outdoor facilities

Lounge

Smoking areas

Non-smoking

Laundry

In the rooms

Heating

Desk

Air conditioning

Hairdryer

Shower

Leisure and entertainment

Bicycle hire

Nightclub

Media and technology

Photocopier

Fax

Satellite TV

Telephone

Services

Room service

Multilingual staff

Tours

Front desk 24 hour

Safe deposit box

Luggage storage

Sport and fitness

Fitness centre

Transport and parking

Parking

WiFi and internet

WiFi in common areas

Wi-Fi

Internet access

More about Days Inn by Wyndham Renfro Valley Mount Vernon

Days Inn by Wyndham Renfro Valley Mount Vernon

Situated in Mount Vernon, 3.4 km from Kentucky Music Hall of Fame and Museum, Days Inn by Wyndham Renfro Valley Mount Vernon features accommodation with a fitness centre, free private parking and a shared lounge.

Ratings and reviews

Cleanliness

3.5

Location

4.0

Service

4.0

Rooms

3.5

Value

3.5

Sleep quality

4.0

Traveller reviews

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Mentioned by travellers

Comment: 17 Nov 2024

Stayed in: Nov 2024

Location to the venue, intetstate, cleaniness of the hotel and wonderful workers very helpful and friendly

Solo traveller

Comment: 6 Dec 2024

Stayed in: Dec 2024

Tried three non smoking rooms, all had issues, I had to clean the bathroom in last one.

First room, no fridge, did not black light inspect. Second room many different kinds and colors of hair on the fitted sheet, body fluid stains on carpet near bed, something smeared on the mattress cover, several body fluid stains on walls, sitting chair, sink areas and heavy stale cigarette smell. Third room, sheets fresh, no stains found on walls, chair, or carpet. Toilet was heavily covered with body fluid stains on outside and inside the bowl. I had to clean with disinfectant. Also smelled of heavy stale cigarette odor. Cant see stains without using black light.

Hotel response

Comment: 7 December

Dear Guest,
Thank you for taking the time to share your feedback. We sincerely apologize for the cleanliness issues you encountered during your stay. This is not the experience we strive to provide, and we deeply regret the condition of the rooms you were assigned. Your concerns regarding the cleanliness and odors have been shared with our housekeeping team for immediate attention. We appreciate your feedback and hope you will consider giving us another chance to provide you with a more pleasant experience.
Sincerely,
Hotel Manager

Comment: 14 Nov 2024

Stayed in: Nov 2024

We have stayed here before and we're very happy with it. This time, not so much. The beds had hair in them. I'm still trying nkt to think a out that. The shower was not very good. When you pulled the stem to send the water to the shower head you may have gotten a out 45-50% of it going to the actual shower head. The faucet had more pressure coming out of it than the shower head did. There was what we think was blood drops on the wall by the sink and door going in to the bathroom. The "remodel" job looks as if they didn't even try to do a professional job, and we really think that if the room was cleaned it was such a hurry up job that we weren't 100%convinced everything had been done. I can't speak on breakfast because we did not go down either morning. I'm disappointed that things were not as good as our previous stay.

Other

Comment: 5 Nov 2024

Stayed in: Nov 2024

Clean and comfortable.

We wee on vacation and coming home when we needed to stop over for the night that was reasonably priced and would include breakfast in the morning
Nice clean place to stop at on a trip.
Comfortable mattresses.
Dog friendly and friendly staff.
Breakfast included. Not the greatest, but it worked.

Hotel response

Comment: 6 November

Dear Sherman,
Thank you for your review! We're glad you found our hotel clean, comfortable, and affordable for your trip. It’s great to hear that the dog-friendly atmosphere and friendly staff added to your experience. We appreciate your feedback on breakfast and hope to welcome you back for another stay soon.
Sincerely,
Hotel Manager

Comment: 14 Nov 2024

Stayed in: Nov 2024

Property was very clean inside and out. The rooms were very beautiful, and staff was so helpful.

Very good location

4.0

1630 Richmond St, Mount Vernon, 40456, United States|0.74 km from Northside Baptist Church

10 things to dowithin 1.28 km

0.74 km

1.90 km

1.23 km

1.29 km

Check in and check out

Check in from:

14:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel.

Pets

Pets allowed with extra charge.

Breakfast

Breakfast available.

Breakfast menu

Buffet, Boxed/packaged food.

Breakfast options

American breakfast, Continental breakfast, Vegetarian breakfast.

Breakfast price

Please contact hotel for price information.

Important information from the hotel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be generated and are subject to availability upon check-in. Additional charges may apply.

Important information about the city

Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-

Accepted payment methods

The hotel accepts the following payment methods: