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Please inform Copthorne Hotel Dubai of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please note that the credit card holder should have the same name as the guest checking-in. If not, the hotel will send a link to proceed with the payment, payment must be received within 48 hrs or the reservation will be canceled. The cardholder must be present to sign for their purchase at the hotel. A copy of your card front and back will be taken on arrival. Please note that the hotel offers free WiFi in hotel rooms that is limited to 2 devices only.

When staying at the hotel, a local Tourism Dirham is charged per room per night. The amount charged may vary depending on different situations (stay period and room type etc.) . Please contact the hotel front desk for more information.