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Please inform The Glen Apartments of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property has reduced reception and service hours. A damage deposit of ZAR 1000 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note only checked-in guests are allowed in. Please note guests are required to show a photo ID and credit card upon check-in. The card must match the one used to guarantee the booking. Housekeeping staff will provide a daily refresh service and linen and towel change service every 5th day. This service can be arranged on a Sunday and on public holidays at an additional charge.

It is prohibited to bring durian to the hotel.