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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. For reservations for more than 10 people, or more than 7 nights, a prepayment is required. Once the reservation has been made a representative will contact the guest to arrange this prepayment. Please note that when booking more than 3 rooms, different policies and additional supplements may apply. Extra beds for guests over 12 years of age are available upon request and carry a charge of EUR 30. Please note that air conditioning is available only from April to October. Please note that when booking a rate where payment is due before arrival, the property will send detailed payment instructions and a link to a secure payment platform. Keep in mind if the reservation is for more than 10 people, special conditions and extra charges may apply Payment is requested upon arrival, in pay at the property reservations. Other services that can be requested and are subject to availability include early check-in, late check-out, gluten-free breakfast, breakfast bag (for early check out), and cribs. These services may have an additional cost. Please note that visitors are not permitted to stay in the "Family Suite". Please note that all guests staying in the "Family Suite" need to provide a valid ID or passport prior to check-in. A cleaning service, which includes changing bed linen and towels, is available upon request at an additional charge of EUR 50, per day for guests staying in the "Family Suite".

Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.