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Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that the parking lots are limited and the availability should be confirmed at the check-in. Please note, when booking more than 5 rooms, different policies and additional charges might apply. Clients who break, damage, smoke or mistreat the rooms or common spaces of the hotel will be charged an extra charge. If the room must be blocked for repair, they must also pay the amount of an extra night. Our hotel has a security policy that restricts food delivery drivers from accessing the hotel. To ensure security and privacy, deliveries are made exclusively to the hotel entrance. If you have placed an order for food delivery, please go to the hotel entrance to collect it. This measure applies at all times, without exceptions. We appreciate your understanding and cooperation in maintaining a safe and pleasant environment for all of our guests.

Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.