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In an effort to reduce plastic waste, Hankyu Hanshin Hotels, which is committed to the SDGs, will change the provision of in-room amenity items to the front lobby from April 1, 2022. An amenity corner will be set up at the front lobby, where guests can get their toothbrushes, hairbrushes, and razors. Also, disposable amenity goods will gradually be replaced with environmentally friendly products.

Effective from Oct 2002, an accommodation tax will be charged in Tokyo. Guests are required to pay JPY100 per guest per night if the room rate per night is JPY10,000–JPY14,999, or JPY200 per guest per night if the room rate per night is JPY15,000 or greater. This surcharge is not included in the total rate for some rooms and must be paid at the hotel.