Chateraise Gateaux Kingdom Sapporo Hotel & Spa Resort

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Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to the coronavirus (COVID-19), this property has reduced reception and service hours. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. The hotel's free shuttle runs between 09:00 and 21:55 every day. - Weekdays: Departing every 2-3 hours from JR Sapporo Station. - Weekends and national holidays: Departing every hour from JR Sapporo Station. Please refer to the map photo for the shuttle bus departure area.