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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. If you check in time is after 9 PM,please inform us in advance. Guests with children must inform the property at the time of booking. Please specify how many children will be staying and their respective ages in the special request box. Children 11 years and younger can stay free of charge when using existing beds. Adult rates are applicable to children 12 years and older. Guests 17 years of age and under must be accompanied by a parent or a legal guardian to stay at this property. Guests 6 years of age and under cannot be accommodated in a dormitory room.

On Apr 1, 2019, hotels with hot spring facilities in Beppu City adopted a new tax system. The hot spring tax in Beppu City is collected per guest per night and calculated based on the accommodation rate. This tax is not included in the room rate and should be paid separately at the front desk (exact details are subject to confirmation at the front desk).