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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Starhotels Echo of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform. All guests, including adults and children, are required to show a photo identification upon check-in. When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in. When booking more than 5 rooms, different policies and additional supplements may apply.

Please check with the hotel about the regulations for adjusting the air conditioning temperature as new regulations have been implemented to support environmental protection.