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Twin Moon Bay Xianghai Hot Spring Holiday Hotel

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Fast facts

Check in from		15:00
Check out by		12:00
Breakfast		Breakfast available.
Pets		Pets are not allowed.
Children		Children are welcome at this hotel.

Amenities

Wi-Fi
Air conditioning
Fitness centre
Spa
Front desk 24 hour
Restaurant

More about Twin Moon Bay Xianghai Hot Spring Holiday Hotel

Twin Moon Bay Xianghai Hot Spring Holiday Hotel

Location You can take a walk and explore the neighbourhood area of the hotel — Dongchong Beach, Xichong Beach and Dapeng Fortress. At the hotel Taste the local cuisine and have a rest in the restaurant. Also, the following services are available for guests at the hotel: a spa center. Guests who love doing sports will be able to enjoy a gym. You will find these entertainment amenities on the premises: a karaoke. Accessibility: there is an elevator/lift. Additional services that the hotel offers to its guests: press and a concierge. Room amenities In the room, for you, there is a TV, a mini-bar and slippers. The room equipment depends on its category.

Ratings and reviews

Cleanliness4.3
Location4.4
Service4.2
Facilities4.2

Traveller reviews

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Mentioned by travellers
Group traveller

Comment: 21 May 2023

设施：齐全
卫生：干净
环境：很棒 离海边很近
服务：黄雯小姐姐服务很好 有求必应 体贴细致 点赞
旅拍:拍的很好 技术可以
另外温泉在哪我不知道 建议酒店增设烘干机或者干洗服务

Hotel response

Comment: 22 May

尊敬的宾客，感谢您对惠州双月湾享海温泉度假酒店的支持与认可，酒店温泉5-9月是不开放的，主要开放无边际泳池区域，对于您的建议，我们会反馈给酒店的管理层，我们将一如既往的为宾客提供个性化的优质服务，愿宾客感受触动心灵的体验，期待您的再次光临，祝您生活愉快!
Couple

Comment: 19 Aug 2024

Definitely not 5 star as advertised. Yes the facilities were good and staff were friendly, however pictures do not represent the age of the hotel. Had to move rooms due to a smell of damp and mould, bed had a yellow stain on it and it is very far from the town. However, the pool was clean and very easy access to the beach. Had a 3 night stay there, I think it was long enough.

Hotel response

Comment: 30 August

尊敬的宾客，非常感谢您对入住惠州双月湾享海温泉度假酒店，对于您入住期间给您带来的不便，我们深表歉意，我们将加大力度提升对客的服务品质，认真检讨和总结，调查原因，改进不足之处，从而为宾客提供称心如意的个性化服务，努力为宾客创造更便捷、更舒适的居停环境；诚挚邀请您再次下榻享海温泉度假酒店，祝您生活愉快！
Group traveller

Comment: 18 Jul 2023

The expectations and reality…
1. The name of the hotel is different: when I arrived, I couldn’t understand where is my hotel. Instead of “Twin Moon Bay Xianghai Hot Spring Holiday Hotel” I have got “ Enjoy the sea hotel”
2. Extremely old and dirty. The dust and rust are literally everywhere. According to the pics on the website I even couldn’t imagine that hotel could be that old.
3. Shower… the shower had only extremely hot water, no cold water at all. I let the reception workers know about it but problem has not been fixed. + bathroom door didn’t work. And if to close the drain in the bathtub, it will be impossible to open back.
4. It was a problem to simply close the main door, I needed to open and close it tons of time, so finally the door could be locked.
5. I was dreaming about the SPA, but when I saw it on the second floor, I was so shocked and simply run away… everything was covered by rust. Plus extremely high prices. 60 mins of body massage for 1080 rmb? No, thank you. I am not surprised why it was empty.
6. The hotel and the beach supposed to be pets free but a big dog was taking a shit right on the beach.
For such a big price per night, service should be better…Thank you for the experience.

Hotel response

Comment: 21 July

Dear guests, thank you very much for staying at the sea resort hotel in Huizhou Bay. We apologize for any inconvenience caused during your stay. We will step up our efforts to improve our service to our guests, we will carefully review and summarize, improve the deficiencies, for the problems you mentioned, we will feedback to the hotel management to optimize the relevant matters, thank you for your valuable advice, we strive to create a more convenient and comfortable living environment for our guests. We sincerely invite you to stay at the sea spa resort hotel again. I wish you a happy life!
Solo traveller

Comment: 23 Apr 2023

I stayed in a lovely room overlooking the ocean. Bedding was high quality and bed was very comfortable. I had an amazing night's rest. First night I saw a coackroach in the bathroom. There was a kettle and mugs with coffee and tea, but no teaspoons. Only half the pools at the hotsprings had water in, which was disappointing. Breakfast was good and had a wide variety of food.

Hotel response

Comment: 23 April

Dear guests, thank you very much for staying at the sea resort hotel in Huizhou Bay. We apologize for any inconvenience caused during your stay. We will step up our efforts to improve the quality of our service to our guests, review and summarize, improve the shortcomings, so as to provide the guests with satisfactory personalized service, and strive to create more convenient and more comfortable living environment for guests; You are cordially invited to stay at the ocean spa resort hotel again, I wish you a happy life!
Family traveller

Comment: 16 Sep 2024

Nice room and nice view

Hotel response

Comment: 20 September

尊敬的宾客，非常感谢您选择双月湾享海温泉度假酒店并留下点评，您的满意是我们无限的动力，为宾客提供触动心灵的体验和称心服务是我们坚持不懈的追求！我们将一如既往的为宾客提供个性化的优质服务，期待您的再次光临，祝您生活愉快！

Very good location

4.4

Near No.213 Road (Twin Moon Bay Seaside Tourist Zone), Pingshan, China|2.85 km from Shuangyue Bay Beach

10 things to dowithin 2.11 km

2.84 km
1.98 km
2.25 km

Transportationwithin 74.54 km

3.58 km
74.54 km

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel.

Available beds

17 years old and under

For each room, 1 child can use existing beds for free.

Pets

Pets are not allowed.

Breakfast

Breakfast available.

Breakfast menu

Buffet.

Breakfast options

Western breakfast, Chinese breakfast.

Breakfast price

SAR 66 (≈CNY 128.0)/person

Breakfast times

07:00 - 10:00 from Monday to Sunday.

Accepted payment methods
The hotel accepts the following payment methods:
card logocard logocard logocard logocard logo

Twin Moon Bay Xianghai Hot Spring Holiday Hotel: FAQs

Yes, Twin Moon Bay Xianghai Hot Spring Holiday Hotel does have a restaurant.
At Twin Moon Bay Xianghai Hot Spring Holiday Hotel you can check in from 15:00, and you'll need to check out before 12:00.
No, there isn't any parking available at Twin Moon Bay Xianghai Hot Spring Holiday Hotel. If you're looking for a hotel with space to park, simply filter by properties which have 'Parking' under 'Amenities' in the search results.
Twin Moon Bay Xianghai Hot Spring Holiday Hotel is 46.8 km away from Pingshan city centre.
Twin Moon Bay Xianghai Hot Spring Holiday Hotel is in Pingshan, China and is 46.8 km away from Pingshan city centre.

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