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In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Please note that the Zenzero and Cannella restaurant is open from 12:30 until 14:30 and from 19:30 until 22:30. Parking at the property is at a surcharge. When booking a nonrefundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Please note that the credit card used for the booking must be shown at check-in. Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, maximum weight 25 kg. A charge of EUR 35 per night will be applied (maximum 2 pets per room). Guide dogs are free of charge. Pets are not allowed in the bar and restaurant.

Chilean citizens will be charged an additional 19% value added tax. Please note that foreign guests do not need to pay this tax if they show their passports, immigration cards (issued within 90 days), and a non-Chilean credit card.