OCIO Territorial Hotel

Name: OCIO Territorial Hotel
Address: Huenuco s/n Peninsula de Rilan, Castro, Los Lagos Region, 5700000, Chile

+ 150

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Fast facts

Check in from	15:00
Check out by	12:00
Breakfast	Breakfast available.
Pets	Pets are not allowed.
Children	Children are welcome at this hotel.

Amenities

Wi-Fi

Parking

Airport shuttle

Spa

Restaurant

Non-smoking

Exclusive facilities

Rooms with sea view

Business facilities

Meeting facilities

Food and drink

Restaurant

Complimentary bottled water

Bar

Banqueting service

Healthcare

First aid room

Hotel and outdoor facilities

Laundry

Wedding facilities

Ticket office

Smoking areas

Garden

Non-smoking

In the rooms

Shower

Heating

Hairdryer

Leisure and entertainment

Massage

Games room

Spa

Media and technology

Fax

Photocopier

Services

Express check-in

Iron

Express check-out

Room service

Multilingual staff

Luggage storage

Tours

Safe deposit box

Transport and parking

Shuttle service

Airport shuttle

Parking

WiFi and internet

Internet access

WiFi in common areas

Wi-Fi

More about OCIO Territorial Hotel

OCIO Territorial Hotel

Featuring a restaurant, OCIO Territorial Hotel offers free WiFi in Chiloe, only 500 metres from the beach area. Free parking is provided. Castro city centre is 30 km away.

Ratings and reviews

Cleanliness

5.0

Location

4.5

Service

5.0

Rooms

5.0

Value

4.5

Sleep quality

5.0

Traveller reviews

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Mentioned by travellers

Couple

Comment: 27 Dec 2024

Stayed in: Dec 2024

Feeling welcome …

We stayed here the last two nights and I can only recommend this place! It lies on the hills of the peninsula Rilan with a perfect view of Castro that lies on the other side of the sea! We had a standard room which is a super nice cottage, warm and cost with a perfect big window view - sleepy nights garantiere. Dinner was wonderful as was breakfast - especially the fruit platter! But the best was the top friendlyy service of all people here! Always there for you to help you with whatever you might need.
We had a wonderful stay!

Group traveller

Comment: 31 Mar 2024

Stayed in: Mar 2024

Bad experience

No heating in the hotel lobby and restaurant
If you pay for 3 nights and want to shorten it by one night, they will not reimburse you for the night.
The cuisine is very average and not at all gourmet
The owners are not traders and are not interested in customers when the heating is broken and we dine in down jackets

Family traveller

Comment: 20 Sep 2023

Stayed in: Sep 2023

Experience more than experience

It is a good hotel with adequate infrastructure, but not outstanding nor luxurious. With serious deficiencies in temperature management, the room we stayed in only heats up to 21 degrees Celsius which, in 70 m2, is quite little if you think that it is 3 or 4 degrees outside, hence the sensation Inside it is cold, very cold. In the dining room, exactly the same thing happens, very cold. Unfortunately we were not the only ones who felt it and the feeling of those of us who shared the national festivities was that of feeling cold in a place that under no reason should happen. It is not an extraordinary place, however the human team is, from the assistants to the kitchen, they are without a doubt the best of the place, a remarkable team that, within their possibilities, make the stay a better experience. , despite the discomfort.

Couple

Comment: 13 Mar 2024

Stayed in: Jul 2023

A unique place in Chiloe!

Leisure lives up to its name. A place in an idyllic environment. The nobility of the wood in its well-thought-out architecture, together with good quality materials and the comfort of its rooms, make the place very unique. I recommend the premium “forest” cabin, a beautiful nest among the trees and a beautiful view. Totally recommended

Family traveller

Comment: 17 Jan 2024

Stayed in: Jan 2024

In this hotel THEY STEAL and nobody does anything.

They steal from this hotel. Careful. The receptionist does nothing, does not comply and when you ask to speak with management, she does not allow it. They promise to send email and they don't do it either. Extremely inattentive staff. AVOID AT ALL COSTS if you don't want a bad time on vacation.

Excellent location

4.5

Huenuco s/n Peninsula de Rilan, Castro, 5700000, Chile|2.54 km from Origenes

10 things to dowithin 2.37 km

2.55 km

2.71 km

2.37 km

Airportwithin 15.93 km

8.62 km

15.93 km

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel.

Additional beds

3 years old and under

Children can use extra beds for free.

Pets

Pets are not allowed.

Breakfast

Breakfast available.

Breakfast price

SAR 56 (≈CLP 13672.0)/person

Breakfast menu

Buffet.

Important information from the hotel

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Please inform OCIO Territorial Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. A damage deposit of USD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. - Reservations for massages should be made one day in advance. - Guests should reserve the hot tub 7 hours in advance. - Children under 4 years of age can be accommodated for free in existing beds with parents. - Please note that the single LOCAL TAX LAW. Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19% To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid seperately.

Important information about the city

Chilean citizens will be charged an additional 19% value added tax. Please note that foreign guests do not need to pay this tax if they show their passports, immigration cards (issued within the past 90 days), and a non-Chilean credit card.

Accepted payment methods

The hotel accepts the following payment methods: