Renaissance São Paulo Hotel

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Please inform Renaissance São Paulo Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Club Rooms and Suites offer access to the Club Lounge, located on the 23rd floor, and provide a daily breakfast and happy hour from Monday to Saturday. - Each apartment can accommodate 1 pet weighing up to 15 kg and includes a pet bed, feeders, and a toilet mat. The pet fee is BRL 300 for up to 7 days. For pet stays, booking a Deluxe Room is required. - Renaissance Fitness gym is available to guests 24/7. - Schedule your massage at The Spa at Renaissance from Monday to Friday between 11 am and 10 pm, on Saturday from 10 am to 8 pm, and on Sunday and holidays from 10 am to 6 pm. - Have a good time and get emotional with plays at Teatro Renaissance, enjoy a complete cultural program without leaving the hotel. - Please note that valet parking is subject to an additional cost. For more details, please contact the property. - According to Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or an official guardian. If a minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. This authorization must be signed by both parents, notarized and accompanied by certified copies of their identity documents. All minors under the age of 18 must present a valid ID with photo that proves their identity and that of his/her parents. This document must be presented even if the minor is in the company of his parents. - Be part of Marriott Bonvoy and have access to amazing experiences, enjoy exclusive amenities with the app, such as Mobile Check-in, Mobile Key, Chat and requests with the Hotel team to personalize your stay." - When booking more than 10 rooms, different policies and additional supplements may apply.